Terms and Conditions
Last Updated: October 2025
Welcome to TindahanHK™, powered by Tindahan Global Distribution Co. Ltd. (“we,” “our,” “us”).
By accessing or using our website tindahanhk.com, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.
1. Acceptance of Terms
By browsing or purchasing from our website, you confirm that you have read, understood, and agreed to these Terms.
If you do not agree, please do not use our site or services.
We reserve the right to update or modify these Terms at any time without prior notice. Changes will take effect immediately upon posting on the website.
2. Company Information
TindahanHK™ is operated by Tindahan Global Distribution Co. Ltd., a registered business entity in Hong Kong.
📍 Registered Office: Room 806, 8/F, First Group Centre, 23 Wang Chiu Road, Kowloon Bay, Kowloon, Hong Kong
📧 Email: hello@tindahanhk.com
📞 Contact: +852 6754 8845
3. Use of the Website
You agree to use tindahanhk.com for lawful purposes only.
You must not:
- Engage in fraudulent, deceptive, or harmful activities.
- Attempt to breach our security systems or modify website content.
- Reproduce, copy, or distribute materials without written consent.
We reserve the right to suspend or terminate access for users who violate these terms.
4. Products and Descriptions
We aim to display product information, pricing, and availability accurately.
However, minor variations (e.g., packaging or color differences) may occur due to supplier updates or display limitations.
We reserve the right to modify product details, pricing, or availability without prior notice.
5. Orders and Payments
By placing an order, you agree that:
- All information provided (including billing and delivery details) is true and accurate.
- You are authorized to use the chosen payment method.
- Orders are subject to acceptance and product availability.
Payment is processed securely through third-party gateways using encryption technology. We do not store your payment card details.
We reserve the right to refuse or cancel orders due to suspected fraud, pricing errors, or product unavailability.
6. Shipping and Delivery
We offer local and international delivery services, with estimated delivery times shown at checkout.
Delays caused by customs, logistics partners, or unforeseen events are beyond our control.
Shipping fees (if applicable) and free-shipping thresholds are stated on the website and may vary by location.
For full details, please see our Shipping Policy page.
7. Returns and Refunds
We want you to shop with confidence.
If you are not satisfied with your purchase, you may request a return or exchange within 7 days of receiving your order, provided the item is unused, unopened, and in its original packaging.
Some items (such as perishable goods or hygiene products) are non-returnable.
For approved returns, refunds are issued via your original payment method, minus applicable shipping fees.
For detailed instructions, visit our Returns Policy page.
8. Pricing and Promotions
All prices are displayed in Hong Kong Dollars (HKD) unless otherwise stated.
Promotional discounts, coupons, and special offers are subject to their respective terms and may not be combined unless stated.
We reserve the right to adjust prices or end promotions at any time without notice.
9. Account Registration
Creating an account allows you to track orders, manage addresses, and receive special offers.
You are responsible for maintaining the confidentiality of your login credentials.
If unauthorized access occurs, you must notify us immediately.
We are not liable for losses resulting from unauthorized account use.
10. Intellectual Property
All content on tindahanhk.com — including logos, images, designs, graphics, text, and software — is the property of Tindahan Global Distribution Co. Ltd. or its licensors.
You may not copy, reproduce, or use any materials for commercial purposes without prior written consent.
11. Limitation of Liability
We strive to provide a reliable and secure service, but we are not responsible for:
- Indirect, incidental, or consequential damages resulting from use of our website or products.
- Delays, errors, or technical interruptions beyond our control.
- Damages caused by third-party logistics, suppliers, or service providers.
Our total liability, if any, shall not exceed the total amount paid for your order.
12. Indemnification
You agree to indemnify and hold Tindahan Global Distribution Co. Ltd., its affiliates, officers, and employees harmless from any claims, damages, or expenses arising from your use of the site or violation of these Terms.
13. Privacy and Data Protection
We respect your privacy. All personal information is processed according to our Privacy Policy, which complies with the Personal Data (Privacy) Ordinance of Hong Kong (Cap. 486).
Please read our Privacy Policy to understand how we collect and protect your data.
14. Cookies
We use cookies to enhance your browsing experience, improve performance, and deliver personalized content.
By continuing to use the site, you consent to our use of cookies as described in the Privacy Policy.
15. Governing Law and Jurisdiction
These Terms are governed by and interpreted under the laws of the Hong Kong Special Administrative Region (HKSAR).
Any disputes arising shall be subject to the exclusive jurisdiction of the Hong Kong courts.
16. Contact Information
For questions, feedback, or legal concerns regarding these Terms, please contact us:
📍 Tindahan Global Distribution Co. Ltd.
Room 806, 8/F, First Group Centre, 23 Wang Chiu Road, Kowloon Bay, Kowloon, Hong Kong
📞 +852 6754 8845
📧 hello@tindahanhk.com
17. Acknowledgment
By using tindahanhk.com, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.